> For the complete documentation index, see [llms.txt](https://atlo-1.gitbook.io/atlo-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlo-1.gitbook.io/atlo-docs/platform/inbound-orders.md).

# Inbound orders

Atlo automatically monitors all of your inbound orders.

By doing so, you don't have to keep track of the latest orders from your retail partners. Atlo does it all for you. 

{% hint style="info" %}
Looking for a retail partner's last order? Find them in the "Partners" page and click "Orders" to find all orders from that specific retail partner.
{% endhint %}

#### 1. Go to "Inbound Orders"

#### 2. Make sure your inbound order monitor has been connected

If it hasn't been set up yet, you will see this message. In that case, use this guide → [Connect inbound order monitor](/atlo-docs/getting-started/connect-order-monitor.md)

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2FtZJ2FqOTJlBLNUJqwh7M%2FSk%C3%A6rmbillede%202026-02-05%20kl.%2014.21.56.png?alt=media&amp;token=e3f1e4b9-e282-4e06-99e2-7c05ca2241b6" alt=""><figcaption></figcaption></figure>

#### If it has been connected, it will look like this.

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2FpyLLEC8Wh5VRe3Z0Oy57%2FSk%C3%A6rmbillede%202026-02-05%20kl.%2014.24.37.png?alt=media&amp;token=aecf5047-fd7c-4434-a112-2d1aeb829b0c" alt=""><figcaption></figcaption></figure>

In the inbound order overview, you can view all orders received, the ones identified by Atlo, and the ones that haven't been identified.

#### **What determines if an order can be monitored?**

* It can be monitored, if it contains the product ID and/or EAN number of the products
  * Atlo's inbound order monitor catches all orders placed in Excel and PDF files
* It can't be monitored, if there's not enough information.
  * E.g. it says in the email "Hi Casper, I liked those two chairs yesterday. Can I get two?"

#### What is the inbound order monitor used for?

1. To understand the order flow of each retail partner
2. To make sure we don't suggest the same products in a row (unless it makes sense)
3. To support our no-integration onboarding, and get you started as quickly as possible growing your retail partners