> For the complete documentation index, see [llms.txt](https://atlo-1.gitbook.io/atlo-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atlo-1.gitbook.io/atlo-docs/guides-or-how-to.../fix-incorrect-data-in-stock-and-price.md).

# Fix incorrect data in "Stock & Price"

If you see an error in your "Price & Stock" monitoror, it's very easy to report it. In this way, you help our AI-scraper and monitor of price and stock data to continiously improve.

Please allow for 24-72 hours for any report to be fixed.

{% hint style="info" %}
An error in price and stock information usually happens due to a data mistake. This typically happens, if a retail partner uses an incorrect product ID and/or EAN number.\
\
However, it can also be because of an error in your data. An incorrect EAN match to a product, etc.
{% endhint %}

#### 1. Go to "Stock & Price"

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2F0trZhLMgS2tpdkha8aV7%2FSk%C3%A6rmbillede%202026-03-19%20kl.%2012.49.49.png?alt=media&amp;token=e65a7092-9668-4f10-958e-071300197f7a" alt="" width="200"><figcaption></figcaption></figure>

#### 2. Locate any product with the "suspicious" mark

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2FtFSBLziVdIhOEunIFVaS%2FSk%C3%A6rmbillede%202026-03-19%20kl.%2012.47.48.png?alt=media&amp;token=be37bf0e-7393-4a28-a0f9-9bf13b9b4c16" alt=""><figcaption></figcaption></figure>

Our engine identifies possible errors (wrong product, data, etc), if there's an abnormally large difference between the recommended retail price (RRP) and the sales price.

#### 3. Example below shows an incorrect product

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2FBIOvyvAaM0HMrLKfuD7a%2FSk%C3%A6rmbillede%202026-03-19%20kl.%2012.51.23.png?alt=media&amp;token=2beb63d6-f291-4f29-ab5d-089a9e910887" alt=""><figcaption></figcaption></figure>

#### 4. Click on "Report error"

Fill out the relevant fields

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2FMjrU9mwESOuhY37PMcPU%2FSk%C3%A6rmbillede%202026-03-19%20kl.%2012.53.08.png?alt=media&amp;token=829474c4-29b7-4a95-ba94-b25f7f48c123" alt=""><figcaption></figcaption></figure>

For example "Reason" saying something like this, if it's an incorrect product. Or the stock information is incorrect.

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2FWlfYX5ycvtnB0oCC06ES%2FSk%C3%A6rmbillede%202026-03-19%20kl.%2012.53.44.png?alt=media&amp;token=44f2a0ee-7077-4447-be51-30319facf98a" alt=""><figcaption></figcaption></figure>

Or like this if the price is incorrect.

{% hint style="info" %}
You can always click on the product link to double check if the product is correct.
{% endhint %}

<figure><img src="https://4094335229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9H1XekXw7rbczFp51NxN%2Fuploads%2F3QNn8zcAFBIaw5utEndd%2FSk%C3%A6rmbillede%202026-03-19%20kl.%2012.53.54.png?alt=media&amp;token=f29daf74-ebef-4b58-b899-f72a21344eef" alt=""><figcaption></figcaption></figure>